Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Roxana R., Silver Spring, Maryland“(Translated by Google) Veronica Juarez provides exceptional service, she is always willing to help us with great kindness and enthusiasm. Since we switched to this agency we are much calmer and satisfied.
(Original)
Veronica Juarez brinda un servicio excepcional, siempre está dispuesta a ayudarnos con mucha amabilidad y entusiasmo. Desde que nos cambiamos a esta agencia estamos mucho más tranquilos y satisfechos.”- HMHilda M., Silver Spring, Maryland
“I have been working with this company for about 2 years now and my dad has been working with this company for like almost 10 years now. The person that has helped me the most is Veronica. She even calls me when ever there is an issue with my policy that i dont know of. I would 100% recommend her just ask for veronica i know you will thank me without knowing me.”
- JJJenny J., Silver Spring, Maryland
“(Translated by Google) We are totally impressed with the Excellent customer service we receive with Workers compensation for our company. Veronica demonstrated a lot of experience in this area and we were able to make an excellent decision based on the helpful information she provided. I know that there are so many insurance companies… but not all of them have the quality staff, experience and great prices in workers compensation like the team at Universal Insurance group. We feel very confident having them as our insurance company. Infinitely grateful and we will always be your loyal customers!!!! We 100% recommend their services to other companies!
(Original)
Estamos totalmente impresionados con el Excelente servicio al cliente que recibimos con Workers compensation para nuestra compañía. Verónica demostró mucha experiencia en esta área y pudimos tomar una excelente decisión basada en la útil información que ella proveyó. Se que existen tantas compañías de seguros.. pero no todas tienen el personal de calidad, experiencia y buenísimos precios en workers compensation como el equipo de Universal Insurance group. Nos sentimos muy confiados de tenerlos como nuestra compañía de seguros. Infinitamente agradecidos y seremos sus fieles clientes siempre!!!! 100% recomendamos sus servicios para otras compañías!” - MRMonica R., Silver Spring, Maryland
“Veronica Juarez is the absolute best! She’s professional, attentive, and caring to make sure we receive the best service. Wouldn’t have my insurance with anyone else. 10/10 recommend!!”
- Joel S., Silver Spring, Maryland
“I am pleased with the service provided by Veronica. She was extremely helpful, patient and walked me through it all. She is awesome!”
- Patricia G., Silver Spring, Maryland
“(Translated by Google) Good insurance, I don’t have any complaints, good service from Mrs. Verónica.
(Original)
Buen seguro no tengo ninguna queja buena atención de parte de la señora verónica.” - AFAnjah F., Silver Spring, Maryland
“I have been with Universal for about 8 months now and I will say it has been one of my best experiences relating to Auto insurance. Daniel Alvarez has been my agent since I called the company. His work ethic is top notch and always ready to answer questions all the time. He has helped me navigate what coverage will work for me and he does not mind spending hours on finding the best possible quote. I highly recommend him for anyone looking for an agent in universal. You will not regret his services 😊”
- Adriana O., Silver Spring, Maryland
“(Translated by Google) Veronica is an excellent person, she is very patient, very kind and professional in her work,
There are almost no people like her.. 😊 I am happy with her services 👍🏻👌🏻(Original)
Veronica es una excelente persona, tiene mucha paciencia, es muy amable y profesional en su trabajo,
Personas como ella casi no hay.. 😊 estoy feliz con sus servicios 👍🏻👌🏻” - Oscar A., Silver Spring, Maryland
“(Translated by Google) Thank you for the service and above all the assistance of Miss Verónica, very kind and helpful, I will certainly continue with her services and I hope you always have that good representative. I recommend them to you…good day….
(Original)
Gracias x el servicio y ante todo la asistencia de la señorita Verónica muy amable y servicial sin duda seguiré con sus servicios y ajála siempre tengan esa buena representante se las rrecomemiento …buen día ….” - RJrosa j., Silver Spring, Maryland
“(Translated by Google) Verónica Juarez, a very professional person, knows how to listen to the needs of the consumer, very good service, really a very good Insurance company.
(Original)
Verónica Juarez una persona muy profesional sabe escuchar las necesidades del consumidor, muy buena atención, realmente una muy buena Aseguranza” - Hilia L., Silver Spring, Maryland
“(Translated by Google) Excellent service from Universal Insurance Group, the person who helped me is called Miguel and he helped me step by step with what I needed, he resolved all my doubts that I had now I pay much less on my policy, I really recommend them.
(Original)
Excelente servicio de Universal insurance Group la persona q me atendiò se llama Miguel y me ayudó paso a paso en lo que necesitaba resolvió todas mis dudas q tenìa ahora pago mucho menos en mi poliza la verdad los recomiendo.” - Esvin C., Silver Spring, Maryland
“(Translated by Google) Without a doubt, I will stay with this very attentive and friendly agency, especially VERONICA’s help, who made the process of obtaining my insurance easier!!!
(Original)
Sin duda alguna me quedo con esta agencia muy atentos y amables en especial la ayuda de VERONICA que hizo mas facil el proceso para obtener mi seguro!!!” - Jessi C., Silver Spring, Maryland
“(Translated by Google) Very good customer service and their excellent workers treat you with kindness and patience and always look for the best for us….
Thank you Veronica(Original)
Muy buen servicio al cliente y sus trabajadores excelentes le tratan con amabilidad y paciencia y siempre buscan lo mejor para nosotros ….
Gracias Verónica” - Roberto P., Silver Spring, Maryland
“(Translated by Google) Miguel excellent agent thank you
(Original)
Miguel exelente agente gracias” - VSVictor S., Silver Spring, Maryland
“The Universal Insurance Group is the best! Excellent customer service throughout the whole process. Daniel Alvarez is very knowledgeable and offers you the best options before making a final decision. He has efficient communication skills, and he was able to clarify the many questions I had. Daniel will go the extra mile to find the best insurance that fits your needs, and he will make sure you are getting the most benefits of your selected insurance. When reaching out to UIG, their responses are prompt and very professional. I highly recommend UIG for your insurance needs.”
