Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- AIAkram I., Silver Spring, Maryland
“The team at Universal Insurance Group are second to none when it comes to the care and patience that they take to make sure that they serve you as best as they can. If you’re not working with them for your insurance then you are making a big mistake! Take this as a sign to call them now.”
- EDEmily D., Silver Spring, Maryland
“I had such a good experience with Universal! Daniel was very responsive and helpful as I was navigating moving to a new state and getting a new auto insurance policy. Would recommend!”
Mario M., Silver Spring, Maryland“Mr. Daniel Alvarez of Universal Insurance Group provided outstanding service and exhibited an exceptional display of compassion and concern regarding our home insurance situation. He is a great example of a superior employee of your firm. His researching of various insurance companies led to the happy selection of Liberty Mutual for our home insurance needs.”
- OCOscar C., Silver Spring, Maryland
“(Translated by Google) I recommend this insurance agency for the prices and the kindness with which they serve you, they always treat you with respect they make you feel good 5 stars
(Original)
Yo recomiendo esta agencia de seguro por los precios y la amabilidad con la que lo atienden, siempre te tratan con respeto te hacen sentir bien 5 estrellas” - Comedy O., Silver Spring, Maryland
“This company definitely works with you and they have great low prices. I love the professionalism and dialogue between staff and client it is definitely a warm and welcoming environment to be in when interacting with this company.”
- JLjose l., Silver Spring, Maryland
“(Translated by Google) The truth is very good attention. Very professional. I recommend them 100%. They help you from start to finish. Thank you so much. Veronica Juarez for helping me with my commercial policy. Very kind. I would be happy to refer more clients.
(Original)
La verdad muy buena la atención. Muy profesionales. Los recomiendo al 100%. Te ayudan de principio a fin . Muchas gracias. Veronica juarez.por ayudarme con mi póliza comercial. Muy amable. Con mucho gusto le boy a referir más clientes” - Jorge P., Silver Spring, Maryland
“(Translated by Google) Excellent service and customer attention, especially Miss Lilian who is the solution to everything
(Original)
Exelente servicio y atención al cliente, sobre todo la señorita Lilian quien es solución a todo” - VBValentin B., Silver Spring, Maryland
“(Translated by Google) If someone asks me for a place where I can get a good insurance price, this is the right place. They give good service and are very professional. and my coverage is commercial and had an acceptable price. Thanks veronica
(Original)
Si alguien me pregunta x un lugar donde pueda conseguir un buen precio de seguro pues acá es el lugar adecuado Dan buena atención y muy professional. y my cobertura es comercial y tenie un precio aceptable. Gracias veronica” - Jonatan A., Silver Spring, Maryland
“(Translated by Google) Very satisfied with the service
Veronica Juarez, thank you very much for always being aware of my policy.(Original)
Muy satisfecho con el servicio
Veronica Juarez muchas gracias por estar siempre al pendiente de mi póliza” - HGHeddy G., Silver Spring, Maryland
“My experience and expectation with this Insurance company was excellent with the help of Ms. Veronica Juarez her knowledge is very useful 👌 I will recommend to my 👪family and friends Keep the good 👍work”
- Nathalyn R., Silver Spring, Maryland
“I had an issue and it was super quick and easy to solve it. The lady who assisted me Veronica, was very responsive and helpful. I appreciated the level of customer service. I feel like I could give her a call any day and time and she would answer. she makes everything pleasant, quick and easy process, 5 stars”
- ACAna c., Silver Spring, Maryland
“(Translated by Google) I have had car insurance at different agencies but no one has taken the time to listen to me and answer my questions like Veronica does. I definitely give them 5 stars.
(Original)
He tenido seguro de auto en diferentes agencia pero nadie se ha tomado el tiempo para escucharme y atender mis preguntas como lo hace Veronica. Definitivamente les doy 5 estrellas.” - EPELSA P., Silver Spring, Maryland
“(Translated by Google) Excellent service, I am very satisfied, Verónica always returns my calls.
(Original)
Excelente servicio, estoy muy satisfecha, Verónica siempre me devuelve las llamadas.” - KFKevin f., Silver Spring, Maryland
“It was my first time going to this agency and Im glad that I did. I had a good experience the staff, they were all friendly specifically Lilian she was able to assist me with what I needed.”
- Rolando C., Silver Spring, Maryland
“Good service I like it”
