Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- FMFernando M., Silver Spring, Maryland
“(Translated by Google) Very good attention
(Original)
Muy buena atención” 
maria d., Silver Spring, Maryland“Miguel from the AIC agency was the specialist that assisted me with my car insurance and fixed my problem in a professional, quick, and effective manner. Thank you very much, Miguel. Please keep him in mind for your insurance needs.”
- WIWael I., Silver Spring, Maryland
“Amazing”
- LHLinda H., Silver Spring, Maryland
“I am thankful that Daniel Alvarez helped me out in this process that it became so difficult for me, because I ended up getting my insurance at the last minute and he was so patient and wonderful I was at the MvA And I needed to get my insurance before I changed the title under my name and I wasn’t aware of that and then he help me with everything and explained to me everything My husband was allowed to join , something other insurances had not agreed that’s why I never got my own insurand then he help me with that. I have heard so many great things about them and alot of people i know are in it . SO I WENT WITH MY GUT AND IM SO HAPpY WITH ThE pRIZE IS CHEAP AND BOTH MY HUSBAND AND i are insured now. I am so happy to be one of theirs customers. My husband and I will be spreading the word because believe me i am not an easy person to explain things too and I really want to thank the whole team for helping on my last minute crazyness. You made it on time and eve. The mva told me it was really cheap prize. Well the mva employees the heard all the crazyness on the phome and my strugle to understand about insurance but again Thank you so much for your patiemce and soft and calm voice that helped me out ALOT.”
- Pablo V., Silver Spring, Maryland
- EEP, Silver Spring, Maryland
“Lilian is the best agent to help with insurance. She’s been helping me for 3 years and I got the best insurance and prices in the market. I don’t have any complaints with this agency. Also they are in top of me always putting a reminder for payments or future renewals. I am very happy with them”
- DCDan C., Silver Spring, Maryland
“Had a great experience with Daniel Alvarez at UIG. Very knowledgeable and helpful customer service. I would highly recommend this company.”
- OCOscar C., Silver Spring, Maryland
“Great costumer service I had an Agent called lilly susana help with the process and was over great help”
- DSDora S., Silver Spring, Maryland
“Good staff very helpful and good experience.”
- RMRicardo M., Silver Spring, Maryland
“(Translated by Google) Excellent attention from Miguel. Highly recommended.
(Original)
Excelente atención departe de Miguel. Muy recomendado.” - Claudio H., Silver Spring, Maryland
“I would a 100% recommend it, they speak both English and Spanish and are very detailed oriented when it comes to provide accurate information, making sure they would answer all my questions. Shout out to Miguel. He was very helpful throughout the entire process!”
- LALuis A., Silver Spring, Maryland
“Miguel attended me very efficient and polite⭐️💫👌”
- LTLuis T., Silver Spring, Maryland
“(Translated by Google) I 100% recommend Universal Insurance since my experience with them has always been excellent. Their customer service is wonderful, they always respond with great kindness and clarity, and they respond quickly to each request.
(Original)
Recomiendo 100 % Universal Insurance ya que mi experiencia con ellos siempre ha sido excelente su servicio al cliente es maravilloso, siempre responden con mucha amabilidad y claridad, responden rápido a cada petición.” - OSOlga S., Silver Spring, Maryland
“(Translated by Google) There are many insurance agencies in the area but not many places pay much attention to the clients’ needs. Veronica always assists me with great kindness.
(Original)
Hay muchas agencias de seguro en el area pero no en muchos lugares prestan mucha atención a las necesidades de los clientes, Veronica siempre me atiende con mucha amabilidad.” - VCValentina C., Silver Spring, Maryland
“(Translated by Google) I am very happy with the service they provide me at Universal Insurance. I recommend them.
(Original)
Estoy muy contenta con el servicio que me brindan en Universal Insurance. Los recomiendo.”
